Operational Excellence at Enterprise Scale.
A strategic partnership proposal for Softchoice and WWT to transform cloud operations, accelerate managed services growth, and unlock operational excellence across your combined customer base.
Prepared for
David Thompson, SVP of Cloud Services
March 21, 2026
$3.54M deal value with enterprise-grade operations
Transform your reseller motion into a managed services powerhouse with autonomous CloudOps.
How we got here
The AWS team connected us after seeing Softchoice and WWT's aggressive push into managed services. What we heard in our conversations isn't unusual for large resellers making this transition: the operational infrastructure hasn't scaled as fast as the ambition. This isn't a vendor pitch — it's a partnership designed to accelerate your transformation from enterprise reseller to managed services leader.
You're at a critical moment
What's Working
- $2.1B combined revenue with global enterprise reach
- 400+ AWS accounts under management, rapidly growing
- Premier AWS partners with Solution Provider and Consulting designations
- Aggressive MSP expansion strategy backed by executive mandate
- Strong technical talent across both organizations
What Needs Work
- Operations center managing 400+ accounts with manual ITSM workflows and legacy ticketing
- Each enterprise customer requires custom reporting — no unified approach
- Well-Architected Reviews take weeks, delaying customer value realization
- No centralized visibility across customer estates — each account is a silo
- Managed services margin under pressure from operational overhead
- Enterprise customers demanding SLAs and compliance reporting you can't automate
- Integration friction between Softchoice and WWT tooling and processes
We're transforming from a $2B reseller into a managed services leader, but our operations aren't built for recurring revenue yet. We need enterprise-grade operational infrastructure that works across both organizations.
Your target customers
Fortune 1000 enterprises running mission-critical workloads on AWS — companies that demand enterprise SLAs, compliance reporting, and proactive management. They expect operational maturity from their managed services partner, not reactive ticket-based support.
What happens if nothing changes
Margin Erosion
Manual operations at 400+ accounts means linear cost scaling. Every new customer adds overhead that eats into managed services margins.
Enterprise SLA Risk
Fortune 1000 customers expect automated reporting and proactive management. Manual processes create compliance gaps that risk renewals.
Integration Friction
Softchoice and WWT toolchains don't integrate — creating duplicate effort, inconsistent customer experience, and operational blind spots.
WAFR Backlog
Weeks-long Well-Architected Reviews mean delayed customer value and missed optimization opportunities across your estate.
Competitive Gap
Born-in-the-cloud MSPs are winning enterprise deals with automated operations. Your operational overhead becomes a competitive disadvantage.
Scaling Ceiling
Current operations can't scale to 1,000+ accounts without proportional headcount growth — killing the unit economics of managed services.
What we'll build together
Unified Operations
- Single operational platform across Softchoice and WWT
- Centralized visibility into all 400+ customer accounts
- Standardized workflows that work across both organizations
Enterprise Automation
- WAFR delivery in 15 minutes, not weeks
- Automated compliance reporting for Fortune 1000 customers
- AI-powered recommendations and proactive management
Scale Economics
- 3x account capacity without proportional headcount
- Improved managed services margins through automation
- Foundation for 1,000+ account scale
How we'll measure it
| Metric | Current State | With MontyCloud |
|---|---|---|
| WAFR completion time | 2-4 weeks | 15 minutes |
| Customer onboarding | 3-4 weeks | 2-3 days |
| Accounts per engineer | 15-20 accounts | 50+ accounts |
| Cross-org visibility | Siloed toolchains | Unified dashboard |
| Enterprise reporting | Manual, custom per customer | Automated, standardized |
| Operational overhead | Linear with growth | Sublinear scaling |
These targets are based on enterprise deployments at similar scale. We'll establish specific baselines during the discovery phase.
A phased approach built for enterprise scale
Unified visibility across both organizations
In the first two weeks, we'll establish the foundation for unified operations:
- Complete account inventory across both orgs
- Cross-organization dashboard architecture
- Integration design for existing toolchains
- Unified workflow design completed
- Security and compliance review
- Executive steering committee aligned
Discovery & Design
Account inventory, integration architecture, unified workflow design
Connect & Baseline
Onboard priority accounts, deploy cross-org dashboard, establish baselines
Automate & Scale
Deploy enterprise workflows, WAFR automation, compliance reporting
Optimize & Expand
Full rollout, AI recommendations, executive QBR
Choose your level
Pricing shown as placeholder. Final pricing to be determined based on account volume, deployment scope, and enterprise requirements.
Enterprise
For enterprise transformation
Up to 500 accounts · Annual commitment
What's included
- Everything in Professional
- Unlimited accounts
- Multi-organization support
- MCP Hub + Enterprise Integrations
- Dedicated Customer Success Manager
- 24/7 support + SLA
All plans include dedicated onboarding support, unlimited users, and SOC 2 Type 2 certification.
Automated WAFRs
15-minute Well-Architected Reviews
Cost Optimization
AI-powered recommendations
Multi-tenant Dashboard
Single pane of glass
Advanced Compliance
Enterprise compliance automation
MontyCloud AI
AI-powered CloudOps Assistant
Custom Workflows
No-code automation builder
Multi-org Support
Cross-organization visibility
Dedicated CSM
Named customer success manager
What's not included
Not included (available as add-ons):
- AWS infrastructure costs (you pay AWS directly)
- Third-party tool licenses (Datadog, PagerDuty, etc.)
- Custom integrations beyond standard MCP connectors
- Dedicated engineer time for bespoke development
- On-site training (available as add-on)
- White-label branding customization
Why:
- AWS costs vary by customer workload — keeping them separate ensures transparent billing
- Many MSPs already have monitoring tools — we integrate rather than replace
- Custom development is scoped per project to match your exact requirements
Available add-ons
| Service | Pricing |
|---|---|
| On-site trainingIn-person team enablement, travel included | $5,000 per day |
| White-label brandingCustom branded dashboards and reports | $2,500/mo |
| Custom MCP integrationConnect proprietary systems to MontyCloud AI | Scoped per project |
| Dedicated implementationAccelerated onboarding with dedicated engineer | $15,000 one-time |
| Additional accountsScale beyond plan limits | $75/account/mo |
AWS Partner funding opportunity
As an AWS Built-in Partner, MontyCloud may qualify you for AWS Partner funding programs including MAP credits, MDF, and ISV Accelerate benefits. We can help you identify and apply for relevant programs during onboarding.
Questions about scope? Our Starter plan is a great way to prove value before scaling up.
Enterprise, Annual
Why Enterprise?
- 400+ accounts across two organizations — you need unified multi-org visibility
- Enterprise customers demand automated compliance reporting and SLAs
- MontyCloud AI accelerates WAFR from weeks to 15 minutes at scale
- Dedicated CSM ensures alignment with your transformation roadmap
- Multi-organization architecture unifies Softchoice and WWT operations
Strategic partnership pricing available
Given the scale of this engagement and strategic alignment with AWS, we can offer partnership-level pricing. Let's discuss the specifics based on your deployment timeline.
We can phase the rollout to match your integration timeline — starting with one organization and expanding.
What you get in 90 days
Discovery complete, integration architecture finalized
Priority accounts connected, unified dashboard live
Enterprise workflows deployed, automated reporting live
Full rollout, executive QBR, scale planning
Multi-year enterprise agreement · 400+ accounts · Full platform access
Why MontyCloud
Built for enterprise transformation
AHEAD deployed a $1.7M package spanning migration through Day 2 operations. We've proven the enterprise reseller-to-MSP playbook and know how to execute at your scale.
AI-native platform
MontyCloud AI powers automated recommendations, compliance reporting, and proactive management at enterprise scale — the operational intelligence layer your transformation needs.
Multi-org by design
Our platform was built for complex organizations. Unified visibility across Softchoice and WWT while maintaining appropriate isolation and governance.
AWS Built-in Partner
Cloud Operations Competency, Well-Architected Partner, 2024 AMER Top Impact Partner. We strengthen your AWS partnership while delivering operational excellence.
Enterprise partners achieving transformation
18-month package
End-to-end migration + Day 2 operations
AHEAD
migration deal
Automated migration operations at enterprise scale
TEKsystems
faster onboarding
From 2-3 weeks to same-day deployment
EPI-USE
DinoCloud: Enterprise-scale transformation
"MontyCloud became the operational backbone of our MSP practice. We replaced multiple specialized tools with a single platform, automated Well-Architected Reviews that used to take multi-hour meetings, and dramatically reduced customer onboarding time. The platform scales with us as we grow."
Timeline to kickoff
Proposal review
Align with leadership
Technical deep-dive
Architecture & integration
Contract signed
Kick off discovery
Platform live
Priority accounts connected
Automation deployed
Enterprise workflows live
Executive QBR
ROI review + scale plan
Let's transform your managed services at enterprise scale
Ready to unify operations across Softchoice and WWT? Let's discuss how MontyCloud can accelerate your transformation and deliver enterprise-grade operational excellence.